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Frequently Asked Questions

Frequently Asked Questions

We provide full home renovations, kitchen and bathroom renovations, basement and suite renovations, and commercial tenant improvements in Vancouver, West Vancouver, and North Vancouver.
Our office is located in North Vancouver at 1394 Arborlynn Drive, and we serve homeowners and commercial clients throughout Vancouver, West Vancouver, and North Vancouver.
Factory Edge Construction has been delivering full‑service renovations since 2012 and has been BBB accredited since 2016.
We complete full home renovations as well as kitchen, bathroom, and basement remodels, and we also provide commercial tenant improvements for business spaces.
We typically start with an on‑site consultation, then move into design, budgeting, and scheduling, followed by construction and a final walkthrough to ensure every detail meets your expectations.
Yes, our team helps you choose layouts, materials, and finishes that balance beauty, durability, and longevity for how you plan to use the space.
We manage all aspects of your renovation, including scheduling and supervising trades, and coordinating required permits and inspections, so the process is as stress‑free as possible.
We provide a clear scope of work, transparent pricing, and regular progress updates, and we discuss any potential changes or extras with you before they are approved.
We focus on “Trust, Reliability, and Ability” by being punctual, communicating clearly, and delivering professional workmanship that changes how clients think about hiring a contractor.
Yes, we provide a one‑year warranty on our workmanship to give you peace of mind after your renovation is complete.
We partner only with experienced, vetted trades and artisans so that every part of your project is handled by specialists in their field.
You can request an estimate by calling us at (604) 339‑4776, emailing [email protected], or filling out the contact form on our website to schedule a site visit.
In most cases, we provide an initial on‑site consultation and preliminary estimate at no cost, and we let you know in advance if any design or planning fees apply for more complex projects.
We accept cheque, direct deposit, wire transfer, and e‑transfer for project payments.
Payments are typically broken into a deposit and progress draws tied to project milestones, with a final payment due on completion and client approval.
We recommend contacting us as early as possible, especially for larger renovations or peak seasons, so we can secure your preferred start date and line up trades.
We maintain regular communication by phone and email, provide schedule updates, and are available to answer questions or address concerns throughout the renovation.
Change requests are discussed with you, priced, and approved in writing before we proceed, so you clearly understand the impact on schedule and budget.
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